Board Games: Pandemic

Return & Refund Policy

At Tabletop Village, all sales are final. We do not accept returns or exchanges on products.

However, we offer limited refunds under the following conditions:

Tournament Refunds

• Tournament fees may be refunded if requested at least 24 hours before the event start time.
• No refunds for no-shows or late cancellations.

Pre-Orders & Cancellations

• Pre-orders and cancellations are eligible for a refund prior to fulfillment or shipping.
• A 5% restocking fee applies to most refunds and cancellations.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We’ll work with you to resolve the issue.

Important Exceptions

• Some items or special orders may be non-refundable regardless of condition.
• Refunds are granted at the sole discretion of Tabletop Village.
• We reserve the right to refuse service or deny refunds to anyone we believe is attempting to abuse our policies.

By completing a purchase with us, you agree to the terms of this policy.